Privacy Policy & Security

Everything about your Privacy, safety and security — and how we ensure it.

Privacy Policy

We maintain a strict privacy policy to ensure that your data is safe and secure. We provide connections and integrations with the most secure platforms and services to ensure that your data is always safe.

1. Introduction

FocusAnalyze has updated its Privacy Policy and Security Policy effective as of 31st June 2024. The Privacy Policy describes how we collect, use, and share information when you use our services. To learn more about our Privacy Policy, please read the following sections. FocusAnalyze is developed by dgk.labs which is register under Indian Goods and Services Tax department under the name of DGK Software Solutions.

2. Data Collection

We collect data from you when you register on our site, when you use our Website or Services, and when other sources provide it to us. This data may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.

Payment Information: We collect certain payment and billing information when you register for certain paid Services. For example, we ask you to designate a billing representative, including name and contact information, upon signing up for the Services. You might also provide payment information, such as payment card details, which we collect via secure payment processing services - Razorpay. We don't store any payment information on our servers.

Information Collected Automatically: We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Cookies and Similar Technologies: Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookies Policy.

Information from Other Sources: We may also obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).

3. Data Usage

We use the data we collect in various ways, including to:

  • Provide, operate, and maintain our Website
  • Improve, personalize, and expand our Website
  • Understand and analyze how you use our Website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

4. Data Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 5 years.

6. Data Protection

We take the security of your data very seriously. We use industry-standard security protocols to ensure that your data is safe and secure. We also use secure payment gateways to protect your payment information.

We use the following security measures to protect your data:

  • SSL encryption
  • Regular security audits
  • PCI DSS compliance
  • Regular security updates
  • Strong password policies

7. Data Rights

You have the following data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

8. Cookies

We use cookies to improve your experience on our site. By using our site, you consent to our use of cookies.

For more information about cookies, please read our Cookies Policy.

Security

We take security very seriously. We use industry-standard security protocols to ensure that your data is safe and secure. We also use secure payment gateways to protect your payment information.

We use the following security measures to protect your data:

1. Introduction

FocusAnalyze has updated its Security Policy effective as of 31st June 2024. The Security Policy describes how we protect your data and ensure that it is safe and secure. This policy is part of our commitment to protecting your data and ensuring that you have a safe and secure experience when using our services.

2. Data Security

We take the security of your data very seriously. We use industry-standard security protocols to ensure that your data is safe and secure. We also use secure payment gateways to protect your payment information.

3. Infrastructure Security

At the moment of writing this document, we use Supabase as our primary database provider. Supabase is a secure and reliable platform that provides industry-standard security protocols to ensure that your data is safe and secure. Having said that, we do not ensure that your data is 100% safe. We take all necessary precautions to ensure that your data is safe and secure. Hence all the safety and policies of Supabase are applicable to our services.

4. Operational Security

Our information security policies and procedures are aligned with industry best practices and standards. We monitor our systems and networks to detect any unauthorized access or malicious activity.

5. Product Security

We regularly update our products to ensure that they are secure and free from vulnerabilities. We conduct regular security audits and penetration tests to identify and fix any security issues. We also work with security researchers to identify and fix any security vulnerabilities.

6. Data Breach

In the event of a data breach, we will notify you immediately and take all necessary steps to secure your data. We will also inform the relevant authorities and take appropriate action to prevent any further breaches. Unfortunately, no system is completely secure, and we cannot guarantee that your data will be 100% safe.

Having said that, we take all necessary precautions to ensure that your data is safe and secure.

Artificial Intelligence (AI) usage

We use Artificial Intelligence (AI) to improve our services and provide you with a better experience. We use AI to analyze data, provide insights, and make recommendations.

The use of AI helps us to provide you with more accurate and relevant information. We ensure safety and security transparency in the use of AI. We follow industry best practices and guidelines to ensure that your data is safe and secure.

Contact Us

If you have any questions about our Privacy Policy or Security Policy, please contact us at Contact Us

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